With Webex, you can easily work from anywhere

Do you have a hybrid setup, with staff working remotely? You can make it a more seamless experience by opting for a HiHi4 phone which comes complete with access to the Webex app for mobile and PC.

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What is Webex?

Webex is an app available for both your smartphone and computer. It is linked to your HiHi in order to replicate the features and usability of your HiHi deskphone.

When your HiHi deskphone rings, you can simply answer the call via the Webex app on your mobile or computer, which also offers video calling functionality. Webex replicates your company’s telephone setup, so any hunt groups or call diverts that are in place will continue to work as they would within the office.

We always recommend downloading Webex as soon as you become a HiHi user, to ensure your staff can continue making and receiving calls whatever the situation and wherever they may be.

Stay connected

Webex displays your entire phonebook so you can call saved contacts and colleagues from your mobile or computer.

Work From Anywhere

As Webex is an app, it gives you the freedom to use it anywhere, as long as you have a connection.

Remain Available

All hunt groups and call diverts continue in the same way as they would within the office.

A Professional Appearance

Webex will ensure your business number is displayed on phone calls, keeping your mobile number private.

How do I download Webex?

Webex is available to download to your mobile via both the Google Play Store on Android devices and from the App Store on iOS devices. Whilst you can download the app without being a customer, login details will only be provided to customers.

You can also download it to your computer here.

Download the Webex user guide

Learn more about Webex and its features by viewing the below guides.

Webex Features Guide Calling with Webex Messaging with Webex Meetings with Webex

Frequently Asked Questions

To ensure its security, Webex has unique log-in details for all users. When you become a 4Com customer, the main contact at your company will be provided with the relevant usernames and passwords. A reminder of these details can be sent by our Support team at any time.

When you become a customer, you will receive the appropriate number of licences for Webex for the number of HiHi deskphones you have. So, if you have five deskphones, you have five Webex licences. If you are unsure, or if you need additional licences, please talk to us.

Yes. To listen to voicemails on Webex, select the ‘Voicemail’ tab within the ‘Calling’ screen. All your messages will be listed here for you to listen to.

Yes. You will need to click the profile icon at the top of the screen, scroll down, and simply press ‘Sign out.’

No. Your business phone number will be displayed to retain a professional appearance. Your mobile number will be kept private.

No. Please ensure you select the option to makes calls over ‘Webex’. The app is an extension of your HiHi deskphone, which is part of your company phone system.

Your licence will allow a meeting to last up to 40 minutes.

Yes, and you can configure Outlook to be your primary scheduler. A free Outlook add-on may be needed for all features.

If any member of your team has a Webex licence you will be able to use messaging to chat with them. If they do not have a Webex licence this will not be available.

When you next log on to HiHi Connect 2, you will be greeted with an in-app messaging with the instructions on how to migrate. This will include your login credentials for Webex which you will need to securely save.

Looking for more information? Get in touch

We know your phone system needs are unique, which is why we don’t pretend to know what matters most to you; we can’t wait for you to tell us! Rest assured that you’ll only hear from us; we won’t be sharing your data with any third parties (unless you have selected Business Utilities, in which case you will hear from our partner Utilities Made Simple).

Sales: 0330 444 4444


Existing customer? Visit the customer portal...

Existing customers portal

Existing customer? Visit the customer portal...

Existing customers portal