4Com, the Bournemouth-based leading provider of business telephone systems, is delighted to announce that it has won the Gamma Partner Award for Operations Team of the Year.
Gamma is a leading supplier of Unified Communications as a Service (UCaaS) across the UK and European markets, providing secure and scalable communication solutions designed to enhance customer experience. With more than 1,500 partners, Gamma hosts its annual Partner Awards to recognise and celebrate standout contributions across the channel.
4Com first partnered with Gamma in 2009, since then they have established a strong and successful relationship with the award-winning provider. Today, 4Com relies on Gamma’s robust network to carry the majority of their call and connectivity traffic.
Andy Smethurst, Channel Sales Director at Gamma, praised 4Com’s approach to collaboration, “4Com approach every issue that comes up in the right way, using escalation paths appropriately, and approach the team in a caring way. What I admire about the company, is that they are one of the few providers who cease numbers that aren’t in use and manage their numbers appropriately, which is rare in this industry. When I see emails or calls from 4Com, when something has gone wrong, they do not immediately look to escalate, they trust the team to resolve, and give them the chance which helps the team develop more confidence, and learn.
They appreciate when things go right. So many providers ask for the world, and when its given, that’s it. 4Com will always thank their team, and it’s amazing how much of a difference that makes.”
Dean Burley, Operations Director at 4Com, commented, “We’re delighted to receive this award, especially given the calibre of the competition. It’s a testament to the dedication and hard work of our team. I’m incredibly proud of what we’ve achieved together, and grateful to Gamma for their continued partnership and support.”
