If you need to reinstate your direct debit with us or should there be any challenges in making your future payments, please get in touch with us as soon as possible so we can work together on a solution.
Please remember: Not having a direct debit in place as a 4Com customer is a breach of your contract with us.
If you have an outstanding dispute or complaint with our customer services team, your outstanding payments must be maintained. Any changes to your bill, or refunds to be issued will be dealt with separately.
Please click here to view and download our Credit Control Collections Procedure.
To contact Credit Control, call: 0330 444 4444