Hosted Phone System

Optimise your business communications with a 4Com hosted phone system. Suitable for business of all sizes, our hosted phone systems come with a great range of features at a reasonable price.

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Wide range of hosted phone systems
Business improving software
UK-based support for a faster response
We will buy you out of your existing contract

What is a hosted phone system?

A hosted phone system, which is sometimes referred to as ‘hosted telephony’ or ‘hosted PBX (Private Branch Exchange)’, is an internet based, cloud-hosted phone system, meaning the servers and applications of the phone system are not based on your premises, but are instead based at 4Com’s data centre.

Cloud-hosted phone systems are ideal for the modern working world as they allow you and your employees to access the work phone system from anywhere in the world, whether they are in the office, working from home or on the move.

Browse our range of hosted phone systems below or get in touch with us to talk about which system would work best for your business.

Hold conversations with customers

Hosted phone systems comparison

An on-premise PBX system which utilises traditional PSTN networks for calls
Samsung PBX
HiHi on
Fibre Line
Cloud-based, easily scalable system with dedicated fibre line ensuring call quality
HiHi on Fibre Line
HiHi on
Leased Line
Cloud-based system with dedicated leased line for high volume video calling & broadband
HiHi on Fibre Line
Available products
Samsung i5210
Samsung i6011
HiHi Connect
HiHi There
HiHi Connect
HiHi There
Number of users
3-10 3-100 100+
Suitable for
Single office, rural locations SME’s looking for flexible communication Large enterprises with high bandwidth requirements
Mobile apps

HiHi Connect & HiHi There for Unified Communication HiHi Connect & HiHi There for Unified Communication
Plug & play scaling

Video Support

Headset Compatiblity

Support & maintenance
24/7 Fault reporting
With 24-hour support option
24/7 Fault reporting
With 24-hour support option
24/7 Fault reporting
With 24-hour support option
None OTA Software Updates as standard OTA Software Updates as standard
Geographic & Non-geographic numbers

Call recording

Call reporting

On-hold marketing

What is replacing

How does a hosted phone system work?

Unlike traditional phone systems which are hardwired into a Public Switched Telephone Network (PSTN), a hosted phone system uses Voice over Internet Protocol (VoIP) technology which transmits calls over IP data networks, enabling you to make and receive calls over an internet connection. This means you can take calls over your mobile phone, laptop, desktop or VoIP connected phone system.

How our hosted phone systems benefit you and your customers

Our hosted phone systems come with a wide variety of benefits which are already helping our clients to improve their business communications each day.

Easy installation

Hosted phone systems have a simple and easy setup as all of the hardware is stored at our data centre. This means we can either get you set up quickly using your existing hardware, or we can provide industry-leading hardware such as HiHi.

Network reliability

Hosted phone systems offer enhanced network reliability compared with traditional phone networks. We can also provide you with a business broadband solution which creates a more reliable network connection, ensuring your VoIP calls go uninterrupted.

Superior call quality

VoIP calls offer superior call quality compared to traditional phone systems as there is less chance of interference due to the lack of phone lines. We can help you achieve the optimum setup to enhance your call quality.

Enhanced features

Hosted phone systems come with a wide array of additional add-ons and enhanced features, from call recording to create better training experiences to call reporting to get a better understanding of overall performance.

Cost efficient

Hosted phone systems are often more cost efficient than traditional phone systems because you only ever pay for what your business specifically needs. The installation costs are often lower too as there is less hardware to install.

Video calling

Make your communications more personal with options for audio or video calling through your hosted phone system. Use your laptop, desktop, mobile or VoIP deskphone to connect with colleagues and customers via video calling.

Improved customer experience

Your customers will benefit from improved call quality, the ability to talk to your staff even when they are on the move and many other features that are available with hosted phone systems which help businesses to enhance their customer experience.

Work from anywhere

With the use of Softphones (desktop or mobile apps which connect to your hosted phone system), you and your employees can receive and make business calls from anywhere in the world.

Easy to scale

Scalability is one of the main benefits of a hosted phone system. It’s quick and easy to add multiple new lines to accommodate growth and remove them just as quickly as you added them, offering you total flexibility.


Prevent data breaches with a more secure system. Our hosted phone systems are protected by firewalls and other types of encryption to keep your data secure, which gives you one less thing to worry about.

More information

Looking for more information? Get in touch

To find out more about how a hosted phone system can take your business communications to the next level, contact our friendly team today. Rest assured that you’ll only hear from us; we won’t be sharing your data with any third parties (unless you have selected Business Utilities, in which case you will hear from our partner Utilities Made Simple).

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