Careers

Introducing 4Com

Here at 4Com, we’ve been supplying market leading phone systems to UK SMEs for over 20 years. There’s so much more to us then that though; we’re one of the best places to work in the UK, are renowned locally for our charity work (with over £250,000 donated in the past 5 years alone) and our new offices are based just a 5 minute walk from Bournemouth beach. Watch the video to find out more about us.

Where to find us

In early 2019 we moved into our spectacular new offices in central Bournemouth, a few hundred yards from the coast. It’s easily accessible by rail, being just half a mile from the train station and is easily found from the A338.

We are currently recruiting for the following roles. Click on the links to discover more about these exciting career opportunities and the amazing benefits package that comes with working at 4Com. If you don’t see a role that suits you, please feel free to send a prospective CV with a covering letter to jobs@4com.co.uk

Where to find us

CRM Developer

Bournemouth Office

Help us shape the future of telecoms as a CRM Developer.

We are seeking CRM Developers to help us integrate with numerous platforms and 3rd party applications. Our CRM roadmap will see us taking information from our customers at point of sale, through our in-house sales application, right through to installation of our industry leading tablet based touch phone. Working with the latest technology, we will be adding chat bots to our customer service systems to reduce resolution times for our customers & creating a data warehouse to manage our Business Intelligence data & better understand our customer journey.

Why Join Us?

We know that the key to our success is the people we work with, which is why we’ve put together a benefits package that’s amongst the best in the industry. The benefits that make us stand out are:
Salary up £40,000 - £55,000
An annual training budget of £4,000
Agile working, including flexi hours (core hours 10-3 with a 36.5 hour working week) & a day per week to work from home
30 Days holiday from day 1 (38 incl bank holidays)
High spec smart phone
Weekly free team breakfast or lunch
Working for the 1st placed company in the Sunday Times best Company to work for 2017. We were voted top for leadership, wellbeing, fair deal, giving something back and the connection staff have with the company.

The Culture

We are a fast growing tech company and it’s a great bunch of people to work with. The culture is supportive, relaxed and high-trust. We have great new offices in central Bournemouth, casual dress, a fully stocked fridge with food and drink and host events for the Bournemouth digital community.

Sales Executive (Field Based)

National

We are turning the business telecoms world on its head. You will be offering your prospective clients the chance to improve their business in so many different ways. We’ve overhauled the traditional business phone – We have invented and built a unique tablet based office smart phone designed to revolutionise our customers telecoms.

We like our sales people to be down-to-earth. Our customers don’t want to hear corporate jargon and neither do we.

If you’re an outgoing and presentable sales person able to build rapport with customers instantly, we want to speak to you. As a Sales Executive, you’ll drive across the UK selling our products and services to businesses.

Release Engineer

Bournemouth Office

Help us shape the future of telecoms as a release engineer.

We’re looking for a Release engineer to manage the release cycle across our different products including our HiHi phone and other platforms.

AOSP / Android Developer

Bournemouth Office

Help us shape the future of Telecoms as an AOSP / Android Developer.

This role is interesting because it's working on a set of unique products and services that 4com have created. We’re looking for an AOSP / Android Developer to work in our agile software development team who are responsible for working with our own hardware / software.

Graduate Business Intelligence Analyst

Bournemouth Office

Help us change the future of telecoms as a Graduate Business Intelligence Analyst.

4Com aims to be on the front foot when it comes to providing thought leadership, data analysis, forecasting and driving business performance. We’re rapidly growing this area of the business with the aim of having a market leading BI function and are looking for graduate Business Intelligence Analysts to learn from a highly experienced team. We're looking for people to join us this spring / summer.

Telemarketing Executive (OTE £40k-60k + Company Car)

Bournemouth Office

Telemarketing Executive, Bournemouth, £22,500 Basic (OTE £40k-£60k) + Company Car, Start Date - 23rd March 2020

With our amazing new salary structure, we are looking for people to join our vibrant Telemarketing Team. If you have experience within business development and sales, or just simply believe you have the skills to succeed in a sales role, we are looking for hardworking, conscientious individuals to join our team here at 4Com.

What do you get?

Starting salary of £22,500 from day one, rising to £25,000 after probation + Uncapped commission meaning you can take home up to 60K a year.
Audi A1 – Company Car.
Weekly commission
Daily, weekly and monthly incentives and team building games
Career progression (management, field sales, account management)
24 days holiday + bank holidays
2-week training course, plus weekly training sessions
Free Breakfast, juice bar and lunch when targets are met
Pension, Death in service, Private healthcare & Income protection
Refer a friend scheme
Charity time
Bike to work scheme

What you’ll be doing:

As a Telemarketing Executive you will contact organisations by phone with the aim of booking appointments for our Field Sales Team. You will be offering your prospective clients the chance to improve their business in so many different ways. We’ve overhauled the traditional business phone and built a unique tablet based office smart phone designed to revolutionise our customers telecoms. Daily duties include:

Market Researcher

Bournemouth Office

Market Researcher, Bournemouth, £20,000

In your role as a Market Research Executive, you will be responsible for ensuring the accuracy of the data supplied to our Telemarketing team, enabling them to generate new business by proactively contacting potential new clients across the country.

Project Coordinator

Bournemouth Office

Project Coordinator, Bournemouth, £25,000

As a Project Coordinator you will be the primary contact for our customers during their first 3 months of having their new telephone systems and services. You will liaise with a number of departments ensuring that all services and equipment are delivered and installed within the required time frames and to the customer’s complete satisfaction. You will have continuous communication with your customer’s keeping them updated on all areas of the project and taking ownership any customer queries that may arise during the project.

Market Researcher (Telephone Based)

Bournemouth Office

Market Researcher (Telephone Based), Bournemouth, £20,000

We are currently looking for office-based Market Researchers to complete surveys to businesses. Your role is to obtain and record high quality market research data using our CRM System.

This includes working to deadlines and targets in a fast-paced and fun call centre environment

Junior / Graduate Software Developer

Bournemouth Office

Help us shape the future of telecoms as a Junior / Graduate Developer

We are looking for a junior .NET developer or graduate to join our growing team. Working in an Agile software development framework, this is a great opportunity for the right candidate to join a friendly, collaborative team, and to take their career to the next level.

Why Join us?

We know that the key to our success is the people we work with, which is why we’ve put together a benefits package that’s amongst the best in the industry for Test Analysts, the benefits that make us stand out are:

Sales Support Administrator

Bournemouth

Sales Support Administrator, Bournemouth, £20,000 + Bonus

In your role as Sales Support Administrator you’ll be responsible for listening to the outbound calls made by our telemarketing team, ensuring the quality of demonstrations booked meet the necessary qualification criteria. You’ll also be responsible for planning and managing the sales diaries, taking into account geographical considerations.

Daily duties as a Sales Support Administrator will include:

Listening to voice recordings of all demonstrations booked by Telemarketing Executives, ensuring they meet set qualifying criteria and informing Management of any demonstrations that have been booked yet do not qualify
Organising the sales team’s diary’s and assisting with rescheduling where necessary
Completing surveys of any sales appointments that didn’t sell, gaining feedback on both the field sales executive and the appointment itself
Liaising with field sales executives regularly, gaining updates on sat appointments

Skills & personal attributes required in order to be successful as Sales Support Administrator:

High attention to detail and organisational skills
Strong communicator
Self-motivated with an enthusiastic and positive approach towards duties
Previous experience within an office environment performing both customer service and administration focused duties

What is it like to work here?

We came 1st the Sunday Times best Company to work for 2017. We were scored on a number of things including 1st for: Leadership, wellbeing, fair deal, giving something back and the connection staff have with the company.

Field Sales Executive (OTE £100k+ + Company Car)

Nottingham

Field Sales Executive, £20,000 Basic + Commission (OTE £100k+) - Start date 16th March 2020

We are turning the business telecoms world on its head. You will be offering your prospective clients the chance to improve their business in so many different ways. We’ve overhauled the traditional business phone – We have invented and built a unique tablet based office smart phone designed to revolutionise our customers telecoms.

Product Owner

Bournemouth Office

Help us shape the future of Telecoms as a Product Owner

At 4com we’re looking for a Product Owner to work in our agile software development team, working with Web, Dynamics365 & .Net technologies. We’re investing heavily in creating an interconnected end to end sales to service delivery process. This is being designed and developed in-house and includes both software and hardware. The focus of this delivery process is to enable HiHi to expand and cope with sales, which are predicted to increase 3-fold in the next 3 years. You’ll have an influence on the development path of the products with direct feedback from end users.

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