Careers

There are many great reasons why we were named as the winners of The 2017 Sunday Times Best Companies to Work For. Great career progression prospects, on-the-job training and development and some of the best benefits you’ll find are just some of the reasons why people love working here at 4Com.

We are currently recruiting for the following roles. Click on the links to discover more about these exciting career opportunities and the amazing benefits package that comes with working at 4Com.

If you don’t see a role that suits you, please feel free to send a prospective CV with a covering letter to jobs@4com.co.uk

CRM Developer

Bournemouth Office

We are seeking CRM Developers to help us integrate with numerous platforms and 3rd party applications. Our CRM roadmap will see us taking information from our customers at point of sale, through our in-house sales application, right through to installation of our industry leading tablet based touch phone. Working with the latest technology, we will be adding chat bots to our customer service systems to reduce resolution times for our customers & creating a data warehouse to manage our Business Intelligence data & better understand our customer journey.

Why Join Us?

Market Researcher

Bournemouth Office

In your role as a Market Research Executive, you will be responsible for ensuring the accuracy of the data supplied to our Telemarketing team, enabling them to generate new business by proactively contacting potential new clients across the country.

You will be responsible for using Microsoft Excel and our CRM system, to update company records, as well as conducting up to 300 outbound telephone surveys per day.

The ideal candidate will possess:

IT Support Technician

Bournemouth Office

As we continue to grow our customer base we're looking for an IT Support technician to support our customers. This is an exciting time to join 4com who are making big noises in the telecoms world.

The Culture

We are a fast growing tech company and it’s a great bunch of people to work with. The culture is supportive, relaxed and high-trust. We have great new offices in central Bournemouth, casual dress, a fully stocked fridge with food and drink and host events for the Bournemouth digital community.

1st / 2nd Line Support Engineer

Bournemouth Office

As a 1st / 2nd Line Support Engineer you’ll offer our customers technical support for the range of IT and telephony products/services that we provide. Working on the Help desk, you’ll take ownership of technical queries and fault reports, liaising with customers and third parties to ensure a quick and effective resolution. Providing exception customer service through out.

We are looking for people with experience working in IT or Networking, who can apply themselves to thrive in our fast-paced, friendly environment. You’ll need to be confident in troubleshooting and have a passion for learning new skills. We always strive to offer an exceptional service, so you’ll also be great at communicating.

Desirable experience in the following:

Telesales Executive - OTE £40,000 - £60,000 + Company Car

Bournemouth Office

Title: Telesales Executive

Sales Agent- OTE £40,000 - £60,000 + Company Car

Bournemouth Office

.NET Developer

Bournemouth Office

.NET Developer

What makes this role interesting is it’s a complete re-design and re-development of one of our core systems. We’re hiring a number of people and will be using the latest techs to do this.

We are looking for a developer to join our growing Cloud Services team, somebody who can hit the ground running and utilise the latest technology to create modern and reliable infrastructure for our products.

Customer Service Coordinator

Bournemouth Office

As a Customer Service coordinator you'll be responsible for investigating and finding resolutions to our Customer Service complaints. Your role will include taking ownership of escalated enquires and offering creative and effective solutions to our customers through well written correspondence, telephone calls and potentially site visits.

You will deal with calls, providing customers with comprehensive solutions to their quires, through research and investigation.

To apply for this role you will need previous experience in a customer service environment. You should be used to working in a fast paced environment all whilst delivering the best customer service. You will need to have experience working on computers with the ability to learn different software packages.

Business Analyst

Central Bournemouth

Help us shape the future of telecoms as a Business Analyst

We’re looking for a Business Analyst to work across multiple projects and undertake multiple roles from process and requirements analysis to assisting with testing and user training.

Why Join us?

Senior Infrastructure Engineer

Bournemouth Office

Help us shape the future of Telecoms as a Senior Infrastructure Engineer

The 4Com IT team is looking for a new engineer to help drive transformative change in the use of on-prem and cloud services. With access to both Azure, AWS and many advanced Office 365 features there is huge scope in a role that can make a real difference to how staff work, collaboration and technological direction of the company’s infrastructure.

Outbound Market Researcher

Bournemouth Office

In your role as Outbound Market Researcher, you will be responsible for ensuring the accuracy of the data supplied to our Telemarketing team, enabling them to generate new business by proactively contacting potential new clients across the country.

You will be playing an integral part in ensuring that our data collection is of the highest quality.

You will be responsible for using Microsoft Excel and our CRM system, to update company records, as well as conducting up to 300 outbound telephone surveys per day.

UX Designer

Central Bournemouth

Help us shape the future of telecoms as a UX Designer

We’re looking for a UX Designer to join a new team who will be responsible for the redesign and development of one of our core business applications. This is a great role where you can come to work each day and work without many limitations on this new project.

Why Join us?

Front End Developer

Bournemouth Office

Front End Developer

What makes this role interesting is it’s a complete re-design and re-development of one of our core systems. We’re hiring a number of people and will be using the latest techs to do this.

We are engineering the next generation of our platform to support the in-house developed HiHi phone system. We work in an Agile environment utilising Microsoft Azure.

Test Analyst

Bournemouth Office

Help us shape the future of telecoms as a Test Analyst

We’re looking for a Test Analyst who will be writing and testing user interfaces using cucumber. You will also be comfortable with manual testing scenarios. We are keen on getting our testers working as early as possible with developers and product owners to test all aspects of our services that embrace RESTful design in a microservices and event driven environment.

Why Join us?

Product Owner

Bournemouth Office

Help us shape the future of Telecoms as a Product Owner

At 4com we’re looking for a Product Owner to work in our agile software development team, working with Web, Dynamics365 & .Net technologies. We’re investing heavily in creating an interconnected end to end sales to service delivery process. This is being designed and developed in-house and includes both software and hardware. The focus of this delivery process is to enable HiHi to expand and cope with sales, which are predicted to increase 3-fold in the next 3 years. You’ll have an influence on the development path of the products with direct feedback from end users.

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