Find your Career

The Sunday Times 100 Best companies To Work For 2017There are many great reasons why we were named as the winners of The 2017 Sunday Times Best Companies to Work For. Great career progression prospects, on-the-job training and development and some of the best benefits you’ll find are just some of the reasons why people love working here at 4Com.

We are currently recruiting for the following roles. Click on the links to discover more about these exciting career opportunities and the amazing benefits package that comes with working at 4Com.

If you don’t see a role that suits you, please feel free to send a prospective CV with a covering letter to jobs@4com.co.uk 

CRM Developer

Bournemouth Office

We are seeking CRM Developers to help us integrate with numerous platforms and 3rd party applications.   Our CRM roadmap will see us taking information from our customers at point of sale, through our in-house sales application, right through to installation of our industry leading tablet based touch phone. Working with the latest technology, we will be adding chat bots to our customer service systems to reduce resolution times for our customers & creating a data warehouse to manage our Business Intelligence data & better understand our customer journey.

 

Apply now

Sales Executive (Field Based)

East Midlands

 

We are turning the business telecoms world on its head. You will be offering your prospective clients the chance to improve their business in so many different ways. We’ve overhauled the traditional business phone – We have invented and built a unique tablet based office smart phone designed to revolutionise our customers telecoms.

Apply now

Unified Communications Engineer

Bournemouth Office

Help us shape the future of telecoms as a Unified Communications Engineer. We’re working on a range of products that are changing how businesses in the UK communicate. As we move into the next phase of our plan, we’re looking for a Unified Communications Engineer to join us at our new Head Office in central Bournemouth.

 

Apply now

Business Intelligence Analyst

Central Bournemouth

4Com aims to be on the front foot when it comes to providing thought leadership, data analysis, forecasting and driving business performance. We’re rapidly growing this area of the business with the aim of having a market leading BI function.

What will you be doing?

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Market Researcher

Bournemouth Office

In your role as a Market Research Executive, you will be responsible for ensuring the accuracy of the data supplied to our Telemarketing team, enabling them to generate new business by proactively contacting potential new clients across the country.

You will be responsible for using Microsoft Excel and our CRM system, to update company records, as well as conducting up to 300 outbound telephone surveys per day.

Apply now

IT Support Technician

Bournemouth Office

As we continue to grow our customer base we're looking for an IT Support technician to support our customers. This is an exciting time to join 4com who are making big noises in the telecoms world.

The Culture

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1st / 2nd Line Support Engineer

Bournemouth Office

As a 1st / 2nd Line Support Engineer you’ll offer our customers technical support for the range of IT and telephony products/services that we provide. Working on the Help desk, you’ll take ownership of technical queries and fault reports, liaising with customers and third parties to ensure a quick and effective resolution. Providing exception customer service through out.

We are looking for people with experience working in IT or Networking, who can apply themselves to thrive in our fast-paced, friendly environment. You’ll need to be confident in troubleshooting and have a passion for learning new skills. We always strive to offer an exceptional service, so you’ll also be great at communicating.

Apply now

Customer Project Partner

Bournemouth Office

As a Customer Project Partner you will be the primary contact for our customers during their first 3 months of having their new telephone systems and services. You will liaise with a number of departments ensuring that all services and equipment are delivered and installed within the required time frames and to the customer’s complete satisfaction. You will have continuous communication with your customer’s keeping them updated on all areas of the project and taking ownership any customer queries that may arise during the project.

This is a fast paced role that requires excellent communication and the ability to prioritise and multi task.

Apply now

Sales Support Administrator

Bournemouth Office

We are looking for an enthusiastic, organised individual to join our face paced, New Business department. You will be responsible for undertaking administrative duties to assist in the efficient running of the New Business Department

You will work closely with the New Business Manager in daily tasks and assist the New Business Coordinators to ensue the smooth running of all new sales administration.

Apply now

Service Provisioning Coordinator

Bournemouth Office

As Provisioning Coordinator you’ll support customers with setting up their new telephone systems, ensuring the smooth transfer of telephone lines from their current provider to 4Com. This involves dealing with 3rd parties, accessing systems and ensuring a smooth transition of service. 

You’ll access systems to accurately enter customer data ensuring they have a seamless transfer in service so accuracy is a must. You’ll deal patiently with 3rd parties whilst managing the customers’ expectations, providing excellent customer service. A professional telephone manner and the ability to empathise are also very important.

Apply now

Qualifying Lead Generator

Bournemouth Office

In your role as a Qualifying Lead Generator, you will be responsible for ensuring the accuracy of the data supplied to our Telemarketing team, enabling them to generate new business by proactively contacting potential new clients across the country.

You will be playing an integral part in ensuring that our data collection is of the highest quality.

Apply now


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