Careers

Introducing 4Com

Here at 4Com, we’ve been supplying market leading phone systems to UK SMEs for over 20 years. There’s so much more to us then that though; we’re one of the best places to work in the UK, are renowned locally for our charity work (with over £250,000 donated in the past 5 years alone) and our new offices are based just a 5 minute walk from Bournemouth beach. Watch the video to find out more about us.

Where to find us

In early 2019 we moved into our spectacular new offices in central Bournemouth, a few hundred yards from the coast. It’s easily accessible by rail, being just half a mile from the train station and is easily found from the A338.

We are currently recruiting for the following roles. Click on the links to discover more about these exciting career opportunities and the amazing benefits package that comes with working at 4Com. If you don’t see a role that suits you, please feel free to send a prospective CV with a covering letter to jobs@4com.co.uk

Where to find us

CRM Developer

Bournemouth Office

Help us shape the future of telecoms as a CRM Developer.

We are seeking CRM Developers to help us integrate with numerous platforms and 3rd party applications. Our CRM roadmap will see us taking information from our customers at point of sale, through our in-house sales application, right through to installation of our industry leading tablet based touch phone. Working with the latest technology, we will be adding chat bots to our customer service systems to reduce resolution times for our customers & creating a data warehouse to manage our Business Intelligence data & better understand our customer journey.

Why Join Us?

Sales Executive (Field Based)

National

We are turning the business telecoms world on its head. You will be offering your prospective clients the chance to improve their business in so many different ways. We’ve overhauled the traditional business phone – We have invented and built a unique tablet based office smart phone designed to revolutionise our customers telecoms.

We like our sales people to be down-to-earth. Our customers don’t want to hear corporate jargon and neither do we.

Release Engineer

Bournemouth Office

Help us shape the future of telecoms as a release engineer

We’re looking for a Release engineer to manage the release cycle across our different products including our HiHi phone and other platforms.

AOSP / Android Developer

Bournemouth Office

Help us shape the future of Telecoms as an AOSP / Android Developer.

Market Researcher

Bournemouth Office

Market Researcher, Bournemouth, £20,000

In your role as a Market Research Executive, you will be responsible for ensuring the accuracy of the data supplied to our Telemarketing team, enabling them to generate new business by proactively contacting potential new clients across the country.

Market Researcher (Telephone Based)

Bournemouth Office

Market Researcher (Telephone Based), Bournemouth, £20,000

We are currently looking for office-based Market Researchers to complete surveys to businesses. Your role is to obtain and record high quality market research data using our CRM System.

Scrum Master

Bournemouth Office

Help us shape the future of telecoms as a Scrum Master.

4com are looking for an experienced Scrum Master to join their Internal Development and Business Intelligence team. This person would be working alongside three Agile teams acting as a servant leader and coach. They will help educate the team in Agile methodologies, ensuring that the agreed Agile processes are being followed. They will help to remove blockages and nurture an environment for high-performing team dynamics, continuous flow, and continuous improvement.

Why Join us?

Customer Billing Coordinator

Bournemouth

Customer Billing Coordinator, Bournemouth, £22,000

As a Customer Billing Co-ordinator, you’ll be responsible for the initial set up of our new customers bills. Using our billing platform to input information from their agreement. You will then manage the smooth running of our monthly billing, handling queries relating to their bills. You will take ownership of escalated enquiries and offering creative and effective solutions to our customers.

Telemarketing Executive - £22,500 -£25,000 Basic PLUS uncapped commission and company car

Bournemouth

Telemarketing Executive, £22.5k - £25k basic, OTE £60k+ and Company Car – Start date 20^th April 2020

Are you tired of not earning exactly what you deserve? Then look no further! Having now established new premises with sea views in the centre of Bournemouth, 4Com are looking to expand their talented team of Telemarketers with money hungry and motivated individuals who want to earn as much as they put in.

In return for your success, we offer:

Field Sales Executive (OTE £100k +) with Company Car

Glasgow

Field Sales Executive, £20,000 basic + Uncapped Commission (OTE £100k+) + Company Car

Field Sales Executive £100k+ OTE with Company Car

Lancashire

Field Sales Executive, £20,000 basic + Uncapped Commission (OTE £100k+) + Company Car

Field Sales Executive (OTE £100k+) and Company Car

Yorkshire

Field Sales Executive, £20,000 basic + Uncapped Commission (OTE £100k+) + Company Car

Field Sales Executive (OTE £100k+) + Company Car

Cambridge

Field Sales Executive, £20,000 basic + Uncapped Commission (OTE £100k+) + Company Car

Network Engineer

Hampshire

Trainee Network Engineer (Field Based)

We’re looking for a Trainee Network Engineer to travel Southern England deploying our exciting new hosted business phone to customers. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Ideally you’ll have a background in IT Networking (routers, switches etc) or experience installing PC Hardware onsite or a background in IT Support (1^st line support, helpdesk analyst etc).

1st / 2nd Line Support

Bournemouth Office

1^st/2^nd Line Support - Bournemouth

Salary: £20,000-£26,000 DOE

Monday - Friday 0830-1730hrs

Network Engineer

Basingstoke

Trainee Network Engineer (Field Based)

We’re looking for a Trainee Network Engineer to travel Southern England deploying our exciting new hosted business phone to customers. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Ideally you’ll have a background in IT Networking (routers, switches etc) or experience installing PC Hardware onsite or a background in IT Support (1^st line support, helpdesk analyst etc).

Call Centre Agent

Bournemouth

Call Centre Agent, Bournemouth, £20,000

We are currently looking for Call Centre Agents to complete surveys to businesses. Your role is to obtain and record high quality market research data using our CRM System. This role includes working to deadlines and targets in a fast-paced and fun call centre environment

Senior Developer

Bournemouth Office

Senior Developer

The project entails the ingestion of real time events from our Telephony platform, which are transformed and enriched then pushed to downstream to our serverless microservice architecture, and ultimately into data storage.

We need a senior developer or data engineer to supplement the existing team. The team historically uses a .Net stack, but this project heavily uses Kotlin and Maven, so the role would suit a Java developer, or a C# developer with Kotlin.

Why Join us?

We know that the key to our success is the people we work with, which is why we’ve put together a package that’s amongst the best in the industry. As a member of the HiHi development team you’ll receive the following benefits:

·       Salary of £40,000 - £55,000
·       30 days holiday (38 in total including Bank Holidays).
·       £4,000 yearly training budget – We recognise the industry is moving fast which is why we will work with you on an individual basis to create a bespoke training plan to ensure you’re skills and interest areas are kept up to date.
·       Mobile phone and laptop.
·       Companywide incentives including free lunches, £500 vouchers and more.
·       Flexitime – core hours 10:00-15:00 and one day per week to work from home.
·       36.5 hour working week.
·       Weekly free team lunch.
·       Casual dress policy.
·       Team social and charity events outside of work.

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