Business phone systems comparison
Samsung
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HiHi on
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HiHi on
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PACKAGES |
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Available products |
Samsung i5210 Samsung i6011 |
HiHi HiHi Connect HiHi There |
HiHi HiHi Connect HiHi There |
Number of users |
3-10 | 3-100 | 100+ |
Suitable for |
Single office, rural locations | SME’s looking for flexible communication | Large enterprises with high bandwidth requirements |
FEATURES |
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Mobile apps |
HiHi Connect & HiHi There for Unified Communication | HiHi Connect & HiHi There for Unified Communication | |
Plug & play scaling |
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Video Support |
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Headset Compatiblity |
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Support & maintenance |
24/7 Fault reporting With 24-hour support option |
24/7 Fault reporting With 24-hour support option |
24/7 Fault reporting With 24-hour support option |
Updates |
None | OTA Software Updates as standard | OTA Software Updates as standard |
Video conferencing |
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Geographic & Non-geographic numbers |
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Call recording |
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Call reporting |
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On-hold marketing |
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How our phone system works
At 4Com we offer a number of phone systems to suit your needs: HiHi, which is VoIP-based, and our traditional analogue business phones. They operate in slightly different ways and may suit certain businesses better than others. Discover more below.
What does a 4Com Phone System include?
We combine leading products with a suite of business-improving software together with UK-wide installation and support to provide an all-encompassing phone system package. The phones we offer include HiHi2, the industry leading VoIP phone, as well as handsets from Samsung and Yealink, DECT handsets from Samsung and headsets from Sennheiser and Plantronics. Read through the rest of this section to find out more about how we put all of this together to create the right phone system for your business.

Select the right devices
No business system would be complete without the right devices, so you’ll be pleased to know we offer a wide selection of phones and accessories to suit the way you work. The industry leading HiHi2 device is the the most popular of the phones we supply and it comes with video calling as standard. We also have a range of DECT handsets, headsets, mobiles and tablets for you to choose from.

Suite of software
As our Phone Systems are VoIP-based, you’ll be able to enjoy the enhanced suite of software such as the improved Voicemail application, Call Recording and Call Reporting. At the same time, you’ll be able to utilise video calling, which helps you create a more personal relationship with your business partners.

Installation process
Our installation process ensures you can get the most from your system from day one. Alongside installing the system itself, our engineers deliver thorough training to you and your team so that you know how to use your phone system. They’ll be happy to answer any questions you may have throughout the process.

UK-based support
Once your phone system is installed you’ll be supported by our UK-based team. At our head office in Bournemouth, we’re able to resolve over 75% of support related issues, but if you need someone to visit your office, we have engineers located across the UK so that they can reach you more quickly.

What does a 4Com Phone System include?
We combine leading products with a suite of business-improving software together with UK-wide installation and support to provide an all-encompassing phone system package. The phones we offer include HiHi2, the industry leading VoIP phone, as well as handsets from Samsung and Yealink, DECT handsets from Samsung and headsets from Sennheiser and Plantronics. Read through the rest of this section to find out more about how we put all of this together to create the right phone system for your business.
Select the right devices
No business system would be complete without the right devices, so you’ll be pleased to know we offer a wide selection of phones and accessories to suit the way you work. The industry leading HiHi2 device is the the most popular of the phones we supply and it comes with video calling as standard. We also have a range of DECT handsets, headsets, mobiles and tablets for you to choose from.
Suite of software
As our Phone Systems are VoIP-based, you’ll be able to enjoy the enhanced suite of software such as the improved Voicemail application, Call Recording and Call Reporting. At the same time, you’ll be able to utilise video calling, which helps you create a more personal relationship with your business partners.
Installation process
Our installation process ensures you can get the most from your system from day one. Alongside installing the system itself, our engineers deliver thorough training to you and your team so that you know how to use your phone system. They’ll be happy to answer any questions you may have throughout the process.
UK-based support
Once your phone system is installed you’ll be supported by our UK-based team. At our head office in Bournemouth, we’re able to resolve over 75% of support related issues, but if you need someone to visit your office, we have engineers located across the UK so that they can reach you more quickly.
The benefits of our business phone system

Flexible packages
Our business phone systems have no fixed price, as each package is completely tailored to your company, so you’ll never pay for services you simply don’t need. The price you pay will depend on factors such as the number of extensions in your office, additional equipment and software plus any other options you may choose.
Helpful software
There’s more to a fantastic, leading business phone system than a high-spec handset. 4Com software is designed to revolutionise your working life, helping you to impress clients and improve day-to-day work for your staff. From Call Recording to Computer Telephony Integration, we can create the perfect software package for you.
Nationwide support
If you ever need to ask us a question, you’ll come through to our call centre based at our head office in Bournemouth. While that team can answer the vast majority of queries, if you need a site visit, you’ll meet one of our of nationwide engineers, all of whom are highly experienced in installing and maintaining our range of business phone systems.Included services
Which products are right for you?
At 4Com, we offer a range of products for a reason. Depending on the size and needs of your business, certain business phone systems will suit you better than others.
Our commitment to you
Our relationship doesn’t end after your business phone system has been installed. We’ll be here for you whenever you need us.

Your business Phone Partner
4Com is much more than a telecommunications service. We’re your business phone partner, and we’re here to offer you and your company support all day, every day from the moment you enquire about our products.
Phone system Installation
It’s business as usual when you choose to switch to a business phone system from 4Com. We’ll take care of everything, installing your new system first alongside your existing setup to cause no disruption. Once installed, we’ll seamlessly switch you over.
Phone system Support
Our expert support team are based right here in the UK, at our Head Office in Bournemouth. If they can’t resolve your issue over a call, they’ll arrange for one of our support engineers to visit you as soon as possible. Our engineers are road-based and stationed throughout the UK, meaning they can visit you quicker than many of our competitors.
Getting a business phone system as a small business
We know how important a good phone system is for any company, but especially small businesses, which is why we’ve put together a package to suit a smaller office (4-10 phones) that can truly make a difference. By combining the functionality of HiHi2 with helpful software like Call Recording, Call Reporting, On-Hold Marketing and Computer Telephony Integration, we offer a small-business phone system that keeps you one step ahead. Contact us today for your free quote.