What is VoIP?
VoIP (Voice over Internet Protocol) provides the ability to make and receive calls digitally over an internet connection. Calls between VoIP and the analogue network are made possible by equipment (such as Media Gateways) creating connections between them.
VoIP is a popular choice for both large and small businesses, as they allow users to join calls from multiple devices – such as smartphones and business phones– and are also extremely scalable, meaning you can add lines to the service very easily. VoIP calling can reduce call charges, especially if long distance or international calls take place regularly within your business, and can provide a number of new communication features, while also requiring less manual maintenance.
Using VoIP, you still simply dial the number you wish to call as you would with a traditional phone. The VoIP system we provide is hosted, meaning the PBX element is held in a secure data centre.