A telephone call may be the first experience your customer has with your business, so make a great impression with a professional, personalised on-hold marketing package.
We’ve designed our packages to allow you to customise and update your messages on a regular basis. This provides you with the capability to advertise your products and services that you offer, as well as general information to callers who have been placed on hold.
How can on-hold marketing help my business?
On hold marketing refers to the opportunity presented whenever you place someone on hold. Whether it’s when being transferred through to someone else, or simply waiting for the correct person to become available, being on hold presents a marketing window of opportunity.
A recent survey showed that over 30% of people that are placed on hold hang up and don’t call back, which is why on hold marketing can be a great tool to keep callers engaged and on the phone.