Video communication is on the rise globally with Apps like FaceTime and Skype alongside products like HiHi becoming the norm in both businesses and homes; most people are comfortable with the idea of using video to talk face-to-face.  Video conferencing, however, is still something of a grey area for many, which is why this blog … Continued

When Alexander Graham Bell, often credited as the inventor of the modern telephone, made his first call, he probably had no idea that one day, most people would carry a version of his device in their pockets everywhere they go. He probably also had no idea how annoying it can be when you’re speaking to … Continued

Do you have a ‘work spouse’? Or perhaps let’s rephrase that: do you have a very close friend at work? While use of the term is widening, calling someone a ‘work wife’ or ‘work husband’ perhaps still sounds controversial to some. But as this BBC article suggests, having a specially supportive, friendly and (emphasis on … Continued

Do you have a ‘phone voice’? Whether you purposely change your accent, or it happens subconsciously, plenty of us admit that we alter the way we speak when we answer or make a call. In fact, almost half of British people (44%) say they feel self-conscious about the way they sound at work, with 27% … Continued

Ever find your eyes rolling as a coworker interrupts your morning brew to say “let’s touch base”, usually on a subject that only requires an email? Or maybe you have to bite your tongue whenever you’re told to “think outside the box” in a brief or meeting? You’re not alone. We surveyed the nation to … Continued