Wireless hotel phone systems
VoIP (Voice over Internet Protocol) is a cloud-based phone system, widely used across the hospitality industry to place and receive calls over a dependable internet connection. Because calls are handled at a remote data centre with a cloud-based system, hotels are not obliged to have an on-site phone system set up. No internal resources are needed to manage the phone systems, meaning that cloud-based technologies offer a more dependable, clearer method of communication with staff and customers that can be easily scaled up or down, depending on the size of the hotel and its operations.
Benefits of a cloud-based hotel phone system
Hospitality facilities have their own communications issues which can be easily resolved with the right phone system in place. Customers can often find themselves in long queues before their call is answered, or there might not be enough phone lines for customers to get through to.Enhancing your hotel’s current phone system can boost output and cut down on the time-intensive resources of manual tasks, saving your hotel money in the long run.
Increase bookings
With a VoIP phone system, you can manage calls more effectively, meaning no customer call goes unanswered. This ensures you don’t miss any valuable hotel bookings.
Better communication between staff
Audio and video calling between staff members whether they are in the hotel or even on the go becomes possible with cloud-based hotel phone systems.
Reduced costs
With lower setup costs than analogue systems and the flexibility to scale up or down, VoIP offers various cost-saving advantages. You only pay for what you use.
Clearer call quality
VoIP phone systems offer higher-quality video calling and clearer sound quality than analogue systems when used with a reliable internet connection.
Safe and secure
Our top goal is security. We maintain the safety of your connection to ensure that all customer personal data is kept private at all times.
A quick look at HiHi3
HiHi3 is a highly intuitive, Google certified business phone, which incorporates essential phonefeatures with the ability to be customised to suit your needs.
Discover more by hovering over the teal circles on the image below.
VoIP Deskphone
HiHi3 is built with an Android operating system, giving it an interface similar to most smartphones. Intuitive to use, HiHi3 provides an enhanced user-experience.
Global Address Book
Easy-to-use phonebook, plus the ability to share an electronic directory between everyone in your company with employees contact details.
Access to Google Play Store
With access to Google Play Store, you can download any apps you wish, giving you the advantage of using your HiHi3 as more than just a phone.
Video Calling
Enjoy face-to-face communication on HiHi3, which allows you to make and receive high quality video calls between HiHi devices.
Video Calling
Enjoy face-to-face communication on HiHi3, which allows you to make and receive high quality video calls between HiHi devices.
Removable tablet
HiHi3 is built as two components to make hot desking easier. The tablet gives you access to everything on your HiHi3, so you can remain connected from wherever you’re working.
Favourite Contacts
Add contacts as a favourite so they appear in a separate list on your homescreen, giving you the ability to initiate a call in just two touches.
Features of our hotel phone systems
Even during the busiest times, your team can take control of customer and staff communications thanks to our feature-rich phone system. The following are some of the top features available with our hotel phone systems:CRM integration
By integrating with your current CRM system, you can get a detailed overview of the information about your guests’ reservations and provide an unmatched experience by addressing them by name and using critical data to provide first-rate customer care.
On-hold marketing
Keep your customers engaged when they are on-hold with on-hold marketing messages and music.
Call transfer
With the flexibility to shift calls from one device to another without having to disconnect from your customers, you can work more efficiently with higher customer satisfaction.
Call rerouting
By automatically rerouting calls that cannot be answered, you can reduce your customers’ frustration by making sure they still get to speak with a member of your team.
Call recording
Call recording enables you to capture and playback calls for training, recording obnoxious customer service calls, and more.
