Hotel Phone System

A versatile and coherent phone system is essential for the successful running and expansion of your hotel business. It's crucial to choose the best hotel phone system to meet your hotel’s needs and for it to play a variety of roles in your hotel's day to day processes, from providing exceptional guest experience to having secure access to guest information.

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Wide range of hotel phone systems
Business improving software
UK-based support for a faster response
We will buy you out of your existing contract

Wireless hotel phone systems

VoIP (Voice over Internet Protocol) is a cloud-based phone system, widely used across the hospitality industry to place and receive calls over a dependable internet connection. Because calls are handled at a remote data centre with a cloud-based system, hotels are not obliged to have an on-site phone system set up. No internal resources are needed to manage the phone systems, meaning that cloud-based technologies offer a more dependable, clearer method of communication with staff and customers that can be easily scaled up or down, depending on the size of the hotel and its operations.

Hold conversations with customers

Benefits of a cloud-based hotel phone system

Hospitality facilities have their own communications issues which can be easily resolved with the right phone system in place. Customers can often find themselves in long queues before their call is answered, or there might not be enough phone lines for customers to get through to.

Enhancing your hotel’s current phone system can boost output and cut down on the time-intensive resources of manual tasks, saving your hotel money in the long run.

Increase bookings

With a VoIP phone system, you can manage calls more effectively, meaning no customer call goes unanswered. This ensures you don’t miss any valuable hotel bookings.

Better communication between staff

Audio and video calling between staff members whether they are in the hotel or even on the go becomes possible with cloud-based hotel phone systems.

Reduced costs

With lower setup costs than analogue systems and the flexibility to scale up or down, VoIP offers various cost-saving advantages. You only pay for what you use.

Clearer call quality

VoIP phone systems offer higher-quality video calling and clearer sound quality than analogue systems when used with a reliable internet connection.

Safe and secure

Our top goal is security. We maintain the safety of your connection to ensure that all customer personal data is kept private at all times.

A quick look at HiHi3

HiHi3 is a highly intuitive, Google certified business phone, which incorporates essential phone
features with the ability to be customised to suit your needs.

Discover more by hovering over the teal circles on the image below.

VoIP Deskphone

HiHi3 is built with an Android operating system, giving it an interface similar to most smartphones. Intuitive to use, HiHi3 provides an enhanced user-experience.

Global Address Book

Global Address Book

Easy-to-use phonebook, plus the ability to share an electronic directory between everyone in your company with employees contact details.

Access to Google Play

Access to Google Play Store

With access to Google Play Store, you can download any apps you wish, giving you the advantage of using your HiHi3 as more than just a phone.

Video Calling

Video Calling

Enjoy face-to-face communication on HiHi3, which allows you to make and receive high quality video calls between HiHi devices.

Customisable Homescreen

Video Calling

Enjoy face-to-face communication on HiHi3, which allows you to make and receive high quality video calls between HiHi devices.

Removable tablet

Removable tablet

HiHi3 is built as two components to make hot desking easier. The tablet gives you access to everything on your HiHi3, so you can remain connected from wherever you’re working.

Favourite Contacts

Favourite Contacts

Add contacts as a favourite so they appear in a separate list on your homescreen, giving you the ability to initiate a call in just two touches.

Features of our hotel phone systems

Even during the busiest times, your team can take control of customer and staff communications thanks to our feature-rich phone system. The following are some of the top features available with our hotel phone systems:

CRM integration

By integrating with your current CRM system, you can get a detailed overview of the information about your guests’ reservations and provide an unmatched experience by addressing them by name and using critical data to provide first-rate customer care.

On-hold marketing

Keep your customers engaged when they are on-hold with on-hold marketing messages and music.

Call transfer

With the flexibility to shift calls from one device to another without having to disconnect from your customers, you can work more efficiently with higher customer satisfaction.

Call rerouting

By automatically rerouting calls that cannot be answered, you can reduce your customers’ frustration by making sure they still get to speak with a member of your team.

Call recording

Call recording enables you to capture and playback calls for training, recording obnoxious customer service calls, and more.

Enhance your guest experience with a wireless hotel phone system

Our effective phone systems enable you to provide a superior level of service that will please your customers. Effectively manage inquiries and provide a specialised service to make a lasting impression on your guests.

Looking for more information? Get in touch

To find out more about how a hotel or hospitality establishment phone system from 4Com can take your communications to the next level, contact our friendly team today. Rest assured that you’ll only hear from us; we won’t be sharing your data with any third parties (unless you have selected Business Utilities, in which case you will hear from our partner Utilities Made Simple).

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