You may be aware that Midshire Telecom was acquired by 4Com in 2022 and your telecoms account is now handled by 4Com.
Rest assured that the level of support you have come to expect will not change.
HiHi3 is designed with modern businesses in mind; it focuses on usability, with features such as quick call transfer, easily managed contacts and video calling as standard. It also comes with mobile apps, HiHi Connect 2 and HiHi There, to keep you and your team connected, wherever you are choosing to work.
The HiHi phone system is backed by Call Recording and Reporting software to help you improve your customer service and sales.
We know that you’ll be keen to get started with your new phone system as soon as possible, which is why we aim to have your new HiHi phones with you within a few days of you joining us.
Supplying your new phones quickly gives you the chance to be fully trained on using HiHi3 (although it’s incredibly easy to use) and enjoy its functionality while we transfer over any other services.
We know how important peace of mind is, which is why we offer some of the most comprehensive support in the industry. Our support hub is in Bournemouth, England, but we also have engineers located all across the UK.
This means that if anything does go wrong, we’re able to reach you quickly to resolve your issue. These same engineers will provide thorough training during your installation to help you get the most from your system.
Did you know that it’s much faster to use HiHi than a standard business phone, with the touch screen interface making everything available to you in a couple of clicks.
The HiHi Connect 2 app is available for all HiHi3 users. Allowing you to easily answer any incoming calls to your direct line via the app on your mobile, it ensures you can always be available wherever you are working.
Replicating your company's phone system means all auto attendants, hunt groups, calls diverts and overflow groups will continue to work as they would within the office, meaning no calls go unanswered.