Call Centre Team Manager (Maternity Cover), Bournemouth, £30,000
We’re looking for an experienced call centre manager to manage a team of Market Researchers.
The Market Research team are responsible for conducting telephone surveys to gain accurate market research data on potential new clients. It will be the Manager’s responsibility to accurately record, analyse data and present statistics to Directors.
You’ll have a motivational style, be able to keep your team positive at all times and ensure they’re focused daily on meeting targets.
You’ll have call centre sales management experience with direct line management responsibility for sales people.
We are looking for the successful person to:
- Thrive in a fast-paced role that requires excellent communication and the ability to prioritise and multi-task.
- Have exceptional written and oral communication abilities.
- Possess strong analytical skills.
- Have natural leadership and motivational abilities.
- Have previous experience in people management.
What do you get?
- £30,000 basic salary.
- 24 days holiday + Bank holidays (increases with longevity of service).
- Pension, Death in Service & Income Protection.
- Private Healthcare (after one year of service).
- Refer a friend scheme.
- Charity time.
- Bike to work scheme.
4Com Technologies Limited is located in the centre of Bournemouth. We are within walking distance from Bournemouth train station, bus stops and we offer a free park and ride based in Boscombe with regular shuttles to and from the office (ave. journey time is approx. 5 minutes). If you prefer to walk, jog or cycle to work we have undercover bike shelters and showers.
4Com Technologies Limited is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com Technologies Limited will not discriminate unlawfully. Recruitment processes are conducted on the basis of merit, abilities and qualifications. Any requests for feedback should be made and will be responded to in writing.