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up to £28,000 DOE

1st / 2nd Line Support

1st /2nd Line Support, up to £28,000 DOE, Bournemouth, 

As a Desk Support Engineer, you’ll offer our customers technical support for the range of IT and telephony products/services that we provide. Working on the Help desk, you’ll take ownership of technical queries and fault reports, liaising with customers and third parties to ensure a quick and effective resolution. Providing exception customer service throughout.

We are looking for people with experience working in IT or Networking, who can apply themselves to thrive in our fast-paced, friendly environment. You’ll need to be confident in troubleshooting and have a passion for learning new skills. We always strive to offer an exceptional service, so you’ll also be great at communicating.

Desirable experience in the following:

  •  Router programming
  •  VoIP, SIP or Unified Communication
  •  Configuration
  •  Troubleshooting

       Apply today and you could enjoy:

  • up to £28,000 DOE basic salary
  • Monday – Friday 0830-1730hrs
  • On the job training
  • Private Healthcare (after 1 year of service)
  • 24 days holiday which increases with longevity of service
  • Team social and charity events outside of work

Getting here:

We are within walking distance from Bournemouth train station, bus stops and we offer a free park and ride based in Boscombe with regular shuttles to and from the office (ave. journey time is approx. 5 minutes). If you prefer to walk, jog or cycle to work we have undercover bike shelters and showers.

4Com is committed to promoting equal opportunities in employment. Any job applicants will receive equal treatment in the recruitment process and 4Com will not discriminate unlawfully. Recruitment processes are conducted on the basis of merit, abilities and qualifications. Any requests for feedback should be made and will be responded to in writing.

Bournemouth office

Full Time

Key Benefits
  • Monthly £500 love to shop voucher draw
  • 24 days holiday rising to 30
  • Incentivised free lunches
  • Private medical

Apply Now