Careers

Introducing 4Com

Here at 4Com, we’ve been supplying market leading phone systems to UK SMEs for over 20 years. There’s so much more to us than that though; we’re one of the best places to work in the UK, are renowned locally for our charity work (with over £250,000 donated in the past 5 years alone) and our new offices are based just a 5 minute walk from Bournemouth beach. Watch the video to find out more about us.

Where to find us

In early 2019 we moved into our spectacular new offices in central Bournemouth, a few hundred yards from the coast. It’s easily accessible by rail, being just half a mile from the train station and is easily found from the A338.

We are currently recruiting for the following roles. Click on the links to discover more about these exciting career opportunities and the amazing benefits package that comes with working at 4Com. If you don’t see a role that suits you, please feel free to send a prospective CV with a covering letter to [email protected]

Where to find us

Senior Recruitment Consultant

Bournemouth

Senior Recruitment Consultant, Up to £35 Basic + Commission - £55k OTE

We are looking to grow our internal recruitment team, with an experienced and highly driven senior recruitment professional. We are an ever-expanding, fast paced business that hires, Field Sales, Telesales Executives, Support personnel, Engineers, Developers…and more.

This is a dynamic role where you will be managing the end-to-end process of Telesales recruitment for 4Com Technologies. You will need to be extremely driven and genuinely passionate in finding the best people for the job. In return you will have the autonomy to be as creative as you want to get positions filled, with as much support as you need.

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

Leeds

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

Nottingham

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

We are looking for experienced and competitive Field Sales Executives to join our team.

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

Oxford

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

Sales Support Administrator, Bournemouth, £22,000

Bournemouth

Sales Support Administrator, Bournemouth, £22,000

In your role as Sales Support Administrator you’ll be responsible for working closely with our third-party finance providers after each sale and will be responsible for all related administrative tasks to ensure successful installation of 4Com’s HiHi product.

Daily duties as a Sales Support Administrator will include:

Customer Retention Advisor

Bournemouth

Customer Retention Advisor, Bournemouth, £22,000

As a member of the Customer Resolution Team, you will be responsible for discussing our customers’ service agreements to ensure the retention of their account.You will also be responsible for upholding the ‘Terms of Agreements’ should we receive notice that a customer intends on leaving. You will be required to discuss contract queries with our customers who are out of “minimum term”, conducting a review of their current agreements to ensure continued customer retention and satisfaction.

As a part of the Customer Resolution Team you will be involved in new customers contracts, dealing with any termination charges they may have from their previous provider. You will ensure they are calculated/presented in accordance with industry regulations, liaising directly with their previous providers’ in an attempt to negotiate fair settlement, where necessary.

What you will need:

Previously experience of working within a fast paced customer service or administrative role
Highly organised with a high attention to detail
Strong customer service and negotiation skills
Experience within a complaints/retention department previously would be advantageous

About us:

4Com Technologies has been successfully selling phone systems and services to UK businesses since 1999. We are a fast-paced company, that thrives on being the best. We sell innovative and stylish telephony products that provide businesses with essential phone features and software to enhance speed and usability.

Sales Support Administrator, Bournemouth, £22,000

Bournemouth

Sales Support Administrator, Bournemouth, £22,000

The Sales Support role is fundamental to 4Com’s success by ensuring that our delivery exceeds our customers’ expectations.

As a Sales Support Administrator you will be responsible for undertaking administration duties to assist in the effective and efficient running of all the payments received by our third party finance companies after each installation into the business and all the duties that need to be undertaken in the background to achieve this goal.

Accounts Payable Team Leader

Bournemouth

Accounts Payable Team Leader, Bournemouth, £35,000 per annum.

We are looking for a highly organised Accounts Payable Team Leader to join our dynamic and well-established Finance team. As the Accounts Payable Team Leader, you will take charge of effectively overseeing and administering the finances of the company and ensuring the purchase ledger is effectively managed and maintained.

Reporting into the Finance Manager, as Accounts Payable Team Leader your responsibilities include:

Purchase Ledger Team Leader

Bournemouth

Purchase Ledger Team Leader, Bournemouth, £35,000 per annum.

We are looking for a highly organised Purchase Ledger Team Leader to join our dynamic and well-established Finance team. As the Purchase Ledger Team Leader, you will take charge of effectively overseeing and administering the finances of the company and ensuring the purchase ledger is effectively managed and maintained.

Reporting into the Finance Manager, as Purchase Ledger Team Leader your responsibilities include:

Telesales Executive, £30k Basic*, £60k+ OTE + Audi A1

Bournemouth

Telesales Executive, £30k basic, £60k+OTE & Audi A1

We might not wear capes, but our heroes are back with their second family enjoying socially distanced office fun with free tea and coffee to keep you buzzing!

Come join the 4Com family with a guaranteed £30k basic and 60k+OTE - it’s good to be back!

Telemarketing Executive, £30k Basic*, £60k OTE + Audi A1

Bournemouth

Telemarketing Executive, £30k basic, £60k OTE & Audi A1

We might not wear capes, but our heroes are back with their second family enjoying socially distanced office fun with free tea and coffee to keep you buzzing!

Come join the 4Com family with a guaranteed £30k basic and 60k OTE - it’s good to be back!

Sales Advisor, £30k Basic*, £60k+ OTE + Audi A1

Bournemouth

Sales Advisor, £30k basic, £60k+OTE & Audi A1

We might not wear capes, but our heroes are back with their second family enjoying socially distanced office fun with free tea and coffee to keep you buzzing!

Come join the 4Com family with a guaranteed £30k basic and 60k+OTE - it’s good to be back!

Sales Representative, £30k Basic*, £60k+ OTE + Audi A1

Bournemouth

Sales Representative, £30k basic, £60k+OTE & Audi A1

We might not wear capes, but our heroes are back with their second family enjoying socially distanced office fun with free tea and coffee to keep you buzzing!

Come join the 4Com family with a guaranteed £30k basic and 60k+OTE - it’s good to be back!

Sales Support Administrator, Bournemouth, £20,000

Bournemouth

Sales Support Administrator, Bournemouth, £20,000

In your role as Sales Support Administrator you’ll be responsible for listening to the outbound calls made by our telemarketing team, ensuring the quality of demonstrations booked meet the necessary qualification criteria. You’ll also be responsible for planning and managing the sales diaries, taking into account geographical considerations.

Daily duties as a Sales Support Administrator will include:

Field Sales Executive, £20,000 basic + Uncapped Commission (OTE £100k+)

Nationwide

Telemarketing Executive, £30,000 Basic*, £60,000 OTE + Audi A1

Bournemouth

Telemarketing Executive, £30,000* Basic, £60,000 OTE + Audi A1

We’re going through an exciting period of growth. Our Telemarketing team are a motivated and enthusiastic bunch, and we are looking for likeminded people that are outgoing and thrive within a targeted, fast paced environment. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed. We believe in paying our Telemarketing team the big bucks with uncapped weekly paid commission, a £30,000 basic* and an Audi A1 company car.

Credit Control Manager

Bournemouth

We are 4Com; an award winning, market leading telecoms company, based in central Bournemouth that are currently going through an exciting period of growth. We are seeking an enthusiastic, motivated Credit Control Manager who thrives within a busy and fast paced environment to join the team. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed.

Benefits for a Credit Control Manager choosing to work with 4Com include:

Competitive salary of up to £40,000 per annum.
Free on-site parking.
24 days holiday + bank holidays which increases with longevity of service.
Private Health Scheme (after 1 year of service).
Company Pension.

In return for this we are looking for someone who is:

Is a strong leader and has experience in managing a team
Holds a high attention to detail and organisational skills
Is a strong communicator and holds great negotiation skills
Is able to work under pressure within a fast-paced environment

Your responsibilities will include:

Telemarketing Executive

Bournemouth

Our Telemarketing Executives are a motivated and enthusiastic bunch, and we are looking for like-minded people that are outgoing and thrive within a targeted, fast paced environment. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed. We believe in paying our Telemarketing Executives the big bucks with uncapped weekly paid commission, a £30,000 basic* and an Audi A1 company car.

Benefits for Telemarketing Executives choosing to work with 4Com include:

*Initial guaranteed safety basic salary of £30,000.
Generous uncapped bonus of £60k or more.
An exciting role with future progression opportunities.
Additional weekly incentives.
Fully maintained company car – Audi A1.
Free Park and Ride service.
24 days holiday + bank holidays.
Monday to Friday working hours, 08:30-17:00 – no evenings or weekend work.
Refer a friend scheme.
Private Health Insurance.

In return for this we are looking for someone who is:

Operations Director

Bournemouth

Help us shape the future of our Company as an Operations Director.

We are looking for an experienced Operations Director to organise and oversee the daily operations of our Company. The role will be responsible for operational staff of circa. 120 people deployed on site and field based.

You will need to develop a deep understanding of the business processes to drive valuable insight and deliver transformational process improvement. Spearheading the drive for renewed levels of productivity, flexibility and teamwork throughout the organisation.

Recruitment Consultant, Up to £30,000 Basic & £45,000 OTE

Bournemouth

Recruitment Consultant, £28k-30k Basic + Commission - £45k OTE

We are looking to grow our internal recruitment team, with an experienced and highly driven recruitment professional. We are an ever-expanding, fast paced business that hires, Field Sales, Telesales Executives, Support personnel, Engineers, Developers…and more.

This is a dynamic role where you will be managing the end-to-end process of permanent recruitment for 4Com Technologies. You will need to be extremely driven and genuinely passionate in finding the best people for the job. In return you will have the autonomy to be as creative as you want to get positions filled, with as much support as you need.

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

London

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

Operations Team Leader, Bournemouth, up to £32,000 DOE

Bournemouth

Operations Team Leader, Bournemouth, up to £32,000 DOE

As an Operations Team Leader you will be responsible for the leadership of people performance for your team. Working closely with both Operations Manager & Workflow Managers you will ensure optimum performance is achieved within your department in the most cost-effective way.

Working with internal departments you will be responsible for ensuring all service orders are provisioned and customers are updated with the progress, issues or delays with their orders. Services include but are not limited to, fixed line, broadband, SIP and non-geographical numbers. As an Operations Team Leader, you will be responsible for handling cases of a more challenging nature as part of your daily workflow.

Market Researcher, Bournemouth, £20,000

Bournemouth

Market Researcher, Bournemouth, £20,000

In your role as a Market Researcher, you will be responsible for ensuring the accuracy of the data supplied to our Telemarketing team, enabling them to generate new business by proactively contacting potential new clients across the country.

You will be responsible for using Microsoft Excel and our CRM system, to update company records, as well as conducting up to 300 outbound telephone surveys per day.

Call Centre Agent, Bournemouth, £20,000

Bournemouth

Call Centre Agent, Bournemouth, £20,000

In your role as a Call Centre Agent, you will be responsible for ensuring the accuracy of the data supplied to our Telemarketing team, enabling them to generate new business by proactively contacting potential new clients across the country.

You will be responsible for using Microsoft Excel and our CRM system, to update company records, as well as conducting up to 300 outbound telephone surveys per day.

Sales Administrator

Bournemouth

Sales Administrator, Bournemouth, Up to £22,000

In your role as Sales Support Administrator, you’ll be responsible for setting both the customer and the project up for success by providing accurate quotations and ascertaining customer requirements ready for the rest of the team to execute the order. Acting as the first point of contact when a customer approaches us for a quotation on a new service, you will check the customers current account information and deliver an appropriate quote. After the quotation has been accepted, you shall then perform basic sales administration, ensuring what has been agreed is actioned as efficiently and effectively as possible.

Daily duties as a Sales Administrator will include:

Customer Account Administrator, Bournemouth, £22,000

Bournemouth

Customer Account Administrator, Bournemouth, £22,000

As a Customer Account Administrator, you will work proactively for our Account Managers. You will support them in all aspects of sales administration, creating paperwork and proposing finance for sales appointments as required.

You will be looking closely into our customers’ accounts in order to identify potential sales opportunities which will be fed back to the Account Managers.

Trainee Deployment Engineer, £22,000 DOE

Sheffield

Trainee Deployment Engineer, Sheffield, £22,000 DOE

4Com has been successfully selling phone systems and services to UK businesses since 1999. We are on a constant mission to be at the forefront of the fast-moving telecoms world. We are not scared to make bold moves; we are certainly not a follower.

We’re looking for Trainee Deployment Engineers to travel the UK deploying our exciting new hosted business phone to customers. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Trainee Deployment Engineer, £22,000 DOE

Southampton

Trainee Deployment Engineer, Southampton, £22,000 DOE

4Com has been successfully selling phone systems and services to UK businesses since 1999. We are on a constant mission to be at the forefront of the fast-moving telecoms world. We are not scared to make bold moves; we are certainly not a follower.

We’re looking for Trainee Deployment Engineers to travel the UK deploying our exciting new hosted business phone to customers. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Sales Advisor, £30k basic*, £60k+OTE & Audi A1

Bournemouth

Sales Advisor, £30k basic, £60k+OTE & Audi A1

Are you someone that is high energy, confident and driven? If so, and you like the sound of a £30,000 minimum salary in your first year alongside an Audi A1 on your first day with a chance to earn over £60,000 then read on.

Telemarketing Executive, £30k basic*, £60k+OTE & Audi A1

Bournemouth

Telemarketing Executive, £30k basic, £60k+OTE & Audi A1

We might not wear capes, but our heroes are back with their second family enjoying socially distanced office fun with free tea and coffee to keep you buzzing!

Senior Business Intelligence Analyst

Bournemouth

Senior Business Intelligence Analyst

The Business Intelligence team at 4Com is responsible for driving strategy using data and insights to inform key decisions and drive business growth. Data is at the heart of what we do at 4Com, and we look to embed data analytics and dashboards into daily decision making as core drivers of competitive advantage.

We’re always looking to innovate and improve in this area and are now looking for a Senior Business Intelligence Analyst to join the team.

Customer Billing Coordinator, Bournemouth, £22,000

Bournemouth

Customer Billing Coordinator, Bournemouth, £22,000

As a Customer Billing Co-ordinator, you’ll be responsible for the initial set up of our new customers bills. Using our billing platform to input information from their agreement. You will then manage the smooth running of our monthly billing, handling queries relating to their bills. You will take ownership of escalated enquiries and offering creative and effective solutions to our customers.

Working closely with other departments and team members daily, you’ll ensure that issues are resolved in a timely manner. Managing customers’ expectations and ensuring excellent customer service throughout.

Senior Accounts Assistant

Bournemouth

Senior Accounts Assistant

We are looking for a highly organised Senior Accounts Assistant to join our dynamic and well-established Finance team. As the Senior Accounts Assistant, you will be responsible for the daily management and recording of all cash transactions and the delivery of cash flow forecasts, as well as being responsible for month end tasks during the preparation of Management Accounts.

Customer Call Handler

Bournemouth

Customer Call Handler

In your role as a Customer Call Handler, you will manage the incoming calls for the business, ensuring that calls are answered and dealt with in a timely manner. You will maintain excellent client relationships in order to provide the customer with a consistent and professional service.

This is a part-time role of 4 hours per day between 10.00-14.00 Monday to Friday.

Accounts Assistant

Bournemouth

Accounts Assistant

We are looking for a highly organised Accounts Assistant to join our dynamic and well-established Finance team. As the Accounts Assistant, you will assist in the daily management and recording of all cash transactions and the delivery of cash flow forecasts.

Operations Manager, Bournemouth, £38-42k DOE

Bournemouth

Operations Manager, Bournemouth, £38-42k DOE

Reporting into the Director of Engineering you will be expected to be a role model with strong leadership behaviours. You will collaborate with your peers to ensure the overall engineering department succeeds in its vision to connect to our customer in a world class way.

As an Operations Manager you will be responsible for the leadership of people performance & business objectives for your department. Working closely with both your Team leaders & Workflow Managers you will ensure optimum performance is achieved within your department in the most cost-effective way.

Billing Administrator

Bournemouth

We are 4Com; an award winning, market leading telecoms company, based in central Bournemouth that are currently going through an exciting period of growth. We are seeking an enthusiastic, motivated Billing Administrator who thrives within a targeted fast paced environment to join the team. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed.

This is a 6-month fixed term contract that may lead to a permanent opportunity.

Benefits for Billing Administrators choosing to work with 4Com include:

1st Line Support Advisor

Bournemouth

We are 4Com; an award winning, market leading telecoms company, based in central Bournemouth that are currently going through an exciting period of growth.

Our 1^st Line Support Agents are a motivated and enthusiastic bunch, and we are looking for like-minded people that are outgoing and thrive within a fast-paced environment. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed.

Benefits for 1^st Line Support Agents choosing to work with 4Com include:

Telemarketing Executive

Bournemouth

Telemarketing Executive, Bournemouth, £30,000 Basic with £60,000+ OTE + Company Car

We are 4Com; an award winning, market leading telecoms company, based in central Bournemouth that are currently going through an exciting period of growth. We are seeking an enthusiastic, motivated Telemarketing Executive who thrives within a targeted fast paced environment to join the team. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed.

Benefits for Telemarketing Executives choosing to work with 4Com include:

Broadband Specialist Technician

Bournemouth

Due to continued growth we need someone who will assist customers with basic IT / telephony needs while liaising with 3rd party suppliers to fix matters that fall in their remit.

As a Broadband Specialist Technician, you will take ownership of technical queries and fault reports, liaising with customers and third parties to ensure a quick and effective resolution, providing exceptional customer service throughout.

We are looking for the successful person to:

Recruitment Director

Bournemouth

We are searching for a talented Recruitment/Talent Director to manage and recruit candidates that meet targets and aspirations for the overall success of the Business. You will be responsible for managing the team and reporting on performance also providing an effective and efficient personnel service. To be successful in this role you will need to be able to make effective decisions and understand the recruitment needs of the business at present and for future planning.

Why Join Us?

We know that the key to our success is the people we work with, which is why we’ve put together a competitive benefits package that’s amongst the best in the industry.

Head of Recruitment

Bournemouth

We are searching for a talented Head of Recruitment/Talent to manage and recruit candidates that meet targets and aspirations for the overall success of the Business. You will be responsible for managing the team and reporting on performance also providing an effective and efficient personnel service. To be successful in this role you will need to be able to make effective decisions and understand the recruitment needs of the business at present and for future planning.

Why Join Us?

We know that the key to our success is the people we work with, which is why we’ve put together a competitive benefits package that’s amongst the best in the industry.

Customer Support Advisor

Bournemouth

We are 4com; an award winning, market leading telecoms company, based in central Bournemouth that are currently going through an exciting period of growth.

Our Customer Support Advisors are a motivated and enthusiastic bunch, and we are looking for like-minded people that are outgoing and thrive within a fast-paced environment. We excel in everything we do and pride ourselves on fantastic training and ongoing support to provide you with the tools you need to succeed.

Benefits for Customer Support Advisors choosing to work with 4com include:

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