Careers



Introducing 4Com

Here at 4Com, we’ve been supplying market leading phone systems to UK SMEs for over 20 years. There’s so much more to us than that though; we’re one of the best places to work in the UK, are renowned locally for our charity work (with over £250,000 donated in the past 5 years alone) and our new offices are based just a 5 minute walk from Bournemouth beach. Watch the video to find out more about us.

Where to find us

In early 2019 we moved into our spectacular new offices in central Bournemouth, a few hundred yards from the coast. It’s easily accessible by rail, being just half a mile from the train station and is easily found from the A338.

We are currently recruiting for the following roles. Click on the links to discover more about these exciting career opportunities and the amazing benefits package that comes with working at 4Com. If you don’t see a role that suits you, please feel free to send a prospective CV with a covering letter to jobs@4com.co.uk

Where to find us

Customer Account Administrator, Bournemouth, £22,000

Bournemouth

Customer Account Administrator, Bournemouth, £22,000

As a Customer Account Administrator, you will work proactively for our Account Managers. You will support them in all aspects of sales administration, creating paperwork and proposing finance for sales appointments as required.

You will be looking closely into our customers’ accounts in order to identify potential sales opportunities which will be fed back to the Account Managers.

Apply now

Trainee Deployment Engineer, £22,000 DOE

Manchester

Trainee Deployment Engineer, £22,000 DOE

4Com has been successfully selling phone systems and services to UK businesses since 1999. We are on a constant mission to be at the forefront of the fast-moving telecoms world. We are not scared to make bold moves; we are certainly not a follower.

We’re looking for Trainee Deployment Engineers to travel the UK deploying our exciting new hosted business phone to customers. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Apply now

Trainee Deployment Engineer, £22,000 DOE

Sheffield

Trainee Deployment Engineer, £22,000 DOE

4Com has been successfully selling phone systems and services to UK businesses since 1999. We are on a constant mission to be at the forefront of the fast-moving telecoms world. We are not scared to make bold moves; we are certainly not a follower.

We’re looking for Trainee Deployment Engineers to travel the UK deploying our exciting new hosted business phone to customers. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Apply now

Trainee Deployment Engineer, £22,000 DOE

Reading

Trainee Deployment Engineer, £22,000 DOE

4Com has been successfully selling phone systems and services to UK businesses since 1999. We are on a constant mission to be at the forefront of the fast-moving telecoms world. We are not scared to make bold moves; we are certainly not a follower.

We’re looking for Trainee Deployment Engineers to travel the UK deploying our exciting new hosted business phone to customers. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Apply now

Deployment Engineer, 24,000 DOE

Manchester

Deployment Engineer, 24,000 DOE

We’re looking for Deployment Engineers to travel the UK deploying our exciting new hosted business phone to customers. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Ideally, you’ll have a background in IT Networking or experience in Telecommunications specifically deploying PBX, SIP and VOIP solutions into SME’s. Further knowledge in Network infrastructures (Cabling and Hardware), Broadband and experience installing PC hardware/Software onsite would be desirable.

Apply now

Deployment Engineer, 24,000 DOE

Sheffield

Deployment Engineer, 24,000 DOE

We’re looking for Deployment Engineers to travel the UK deploying our exciting new hosted business phone to customers. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Ideally, you’ll have a background in IT Networking or experience in Telecommunications specifically deploying PBX, SIP and VOIP solutions into SME’s. Further knowledge in Network infrastructures (Cabling and Hardware), Broadband and experience installing PC hardware/Software onsite would be desirable.

Apply now

Deployment Engineer, 24,000 DOE

Reading

Deployment Engineer, 24,000 DOE

We’re looking for Deployment Engineers to travel the UK deploying our exciting new hosted business phone to customers. You’ll learn and understand obstacles as they arise and train customers on how to use the product in person.

Ideally, you’ll have a background in IT Networking or experience in Telecommunications specifically deploying PBX, SIP and VOIP solutions into SME’s. Further knowledge in Network infrastructures (Cabling and Hardware), Broadband and experience installing PC hardware/Software onsite would be desirable.

Apply now

Market Researcher, Bournemouth, £20,000

Bournemouth

Market Researcher, Bournemouth, £20,000

In your role as a Market Researcher, you will be responsible for ensuring the accuracy of the data supplied to our Telemarketing team, enabling them to generate new business by proactively contacting potential new clients across the country.

You will be responsible for using Microsoft Excel and our CRM system, to update company records, as well as conducting up to 300 outbound telephone surveys per day.

Apply now

Telemarketing Executive, £30k basic*, £60k+OTE & Audi A1

Bournemouth

Telemarketing Executive, £30k basic, £60k+OTE & Audi A1

Are you someone that is high energy, confident and driven? If so, and you like the sound of a £30,000 minimum salary in your first year alongside an Audi A1 on your first day with a chance to earn over £60,000 then read on.

We are looking to grow our incredible Telemarketing team. This team are the engine room of the business and, alongside our field sales team, the department is one of the most important areas of our company. As such we invest a huge amount of time and money into training and making it a fun and rewarding role.

Apply now

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

Leeds

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car 

 

Apply now

Field Sales Executive, £20,000 basic + Uncapped Commission (OTE £100k+) + Company Car

Nottingham

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car 

 

Apply now

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

Oxford

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car 

Apply now

1st /2nd Line Support, up to £24,000 DOE, Bournemouth,

Bournemouth

1st /2nd Line Support, up to £24,000 DOE, Bournemouth, 

As a Desk Support Engineer, you’ll offer our customers technical support for the range of IT and telephony products/services that we provide. Working on the Help desk, you’ll take ownership of technical queries and fault reports, liaising with customers and third parties to ensure a quick and effective resolution. Providing exception customer service throughout.

We are looking for people with experience working in IT or Networking, who can apply themselves to thrive in our fast-paced, friendly environment. You’ll need to be confident in troubleshooting and have a passion for learning new skills. We always strive to offer an exceptional service, so you’ll also be great at communicating.

Apply now

Release Engineer

Bournemouth or Home Working

Help us shape the future of telecoms as a release engineer

 

We’re looking for a Release engineer to manage the release cycle across our different products including our HiHi phone and other platforms.

Apply now

DevOps Release Engineer

Bournemouth or Home Working

DevOps Release Engineer.

The DevOps Release Engineer plays a critical role in the delivery of working services to our customers. You will be focused on a CI/CD approach that ensures users of the Release Solution are as self-sufficient as practicable and you will fully document and train consumers in the use of the Release Solution.

You will be proactive in identifying improvements to help assure the quality of our Releases, accurate reporting of what is deployed where, across our estate, whilst being responsible for making the solution cost-effective, efficient and reliable.

Apply now

Telecoms Auditor

National

Here at 4Com we pride ourselves on delivering exceptional customer services. As a Telecoms Auditor you will be travelling to customer sites , to ensure the delivery of our products and services meets the expectations of our customers, and the standards of 4Com. You will assess the work carried out by our trusted engineers, highlighting  and reporting on how we can improve the level of customer satisfaction and technical standards of work carried out.

This is predominantly a national, field based role, however, you will be expected to work from the Bournemouth office, a minimum of one day a week.

Apply now

Test Lead

Bournemouth or Home Working

Test Lead

4Com are developing a range of industry leading products which will change 4Com’s position in the marketplace and the business telephone industry. This role plays a pivotal part in being part of the future of 4Com. Every day will bring new challenges, we want our staff to bring fresh ideas, relish new challenges and push boundaries.

The Test Lead is accountable for the end to end quality assurance of all 4Com Software & hardware solutions. They will have experience of defining and embedding best in class processes and procedures into Agile delivery methodologies. They are accountable for the testing frameworks, tools and “ways of working” employed by the team, with a clear goal of automating as much of the testing process as practicable.

Apply now

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car

London

Field Sales Executive, £50k basic for first 4 months + Uncapped Commission (OTE £100k+) + Company Car 

 

Apply now

Operations Team Leader, Bournemouth, up to £32,000 DOE

Bournemouth

Operations Team Leader, Bournemouth, up to £32,000 DOE

As an Operations Team Leader you will be responsible for the leadership of people performance for your team. Working closely with both Operations Manager & Workflow Managers you will ensure optimum performance is achieved within your department in the most cost-effective way.

Working with internal departments you will be responsible for ensuring all service orders are provisioned and customers are updated with the progress, issues or delays with their orders. Services include but are not limited to, fixed line, broadband, SIP and non-geographical numbers. As an Operations Team Leader, you will be responsible for handling cases of a more challenging nature as part of your daily workflow. 

Apply now

Android Team Lead

Bournemouth or Home Working

Lead Android Developer

4Com are developing a range of industry leading products which will change 4Com’s position in the marketplace and the business telephone industry. This role plays a pivotal part in being part of the future of 4Com. Every day will bring new challenges, we want our staff to bring fresh ideas, relish new challenges and push boundaries.

As part of a Development team, you will help to build the software and services used by our customers, as well as our market-leading business phone, the HiHi. Our team members are motivated, critical thinkers who have a keen interest in troubleshooting and getting to know the inner processes of complex systems, whilst working in collaboration with other teams across the business.

Apply now

Senior Android Developer

Home Working

As a Senior Android Developer on the HiHi team, you will be working with our own market-leading hardware that is truly unique. We manufacture our own bespoke hardware and maintain a suite of applications to meet the needs of our customers and presents unique challenges to any developer. 

4Com have been successfully selling phone systems and services to UK businesses since 1999. For the last few years we've been developing and manufacturing our own phone here in the UK. We are on a constant mission to be at the forefront of the fast moving telecoms world. We are not scared to make bold moves, we are certainly not a follower.

This role plays a pivotal part in being part of the future of 4Com. Every day will bring new challenges, we want our staff to bring fresh ideas, relish new challenges and push boundaries.

Apply now

Quality Assessor - Field Based + Company Car

Birmingham

Quality Assessor, £22,000-£25,000 + Car

In your role as a Quality Assessor you will work towards establishing good governance; ensuring that organisation’s policies, processes and plans are adhered too and stakeholder expectations are met, removing variation, minimising operational risk and maximising efficiency.

As a Quality Assessor you will be travelling to customer sites nationwide to highlight quality related issues related to field activities, with the view to improve the level of customer satisfaction and technical standards of any work carried out by field engineers.

Apply now

Call Centre Agent, Bournemouth, £20,000

Bournemouth

Call Centre Agent, Bournemouth, £20,000

In your role as a Call Centre Agent, you will be responsible for ensuring the accuracy of the data supplied to our Telemarketing team, enabling them to generate new business by proactively contacting potential new clients across the country.

You will be responsible for using Microsoft Excel and our CRM system, to update company records, as well as conducting up to 300 outbound telephone surveys per day.

Apply now

Project Manager of Change, Bournemouth, £38,000-£41,000 DOE

Bournemouth

Project Manager of Change, Bournemouth, £38,000-£41,000 DOE

As a Change Manager you will have a key understanding of the business to ensure that you can consider how changes impact all parties and can be delivered in the most effective way.

A great facilitator you will pull in key parties to drive and influence the agenda of change that is driven by the strategy from the Operations Director.

Apply now

Recruitment Consultant (In-House), £25-£28k Basic + Bonus

Bournemouth

Recruitment Consultant (In-House), £25-£28k Basic + Bonus

We are looking to grow our In-house recruitment team, with an experienced and highly driven recruitment professional. We are an ever-expanding business that hires, Sales Executives, Telesales Executives, Support personnel, Engineers, Developers…and more.

This is a fast-paced role where you will manage the end-to-end process of permanent recruitment, for the company. You will need to be extremely driven and genuinely passionate in finding the best people for the job. In return you will have the autonomy to be as creative as you want in order to get positions filled, with as much support as you need.

Apply now

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