With less than 3 weeks to go until Christmas, you and your staff are probably looking forward to some well deserved time off. However, this does not mean that your office phone system has to do the same. The holidays are the ideal time to create a human touch point between your brand and your customers. Not only will it strengthen the personality of your organisation, you can get a good return on investment by using your 4Com system to its full potential.
On Hold Marketing is a great way to inform and engage with your customers. Are you running extended opening hours in the lead up to Christmas? Are your customers aware of your Christmas opening hours? or are you running a special offer? These can all be put into professional pre recorded on hold marketing messages that can be highly influential to your customers.
Do your customers know who they should contact in need of an emergency? Utilise Voicemail to inform customers of useful contact numbers during your Christmas closing period and use auto attendant as your virtual receptionist to forward calls on to any relevant numbers.
To help your company get ready for the busiest time of the year, click on the link below, to read our survival guide and get access to a very special offer.