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4Com Announced as National Business Award Finalist for Customer Focus

National Business Awards Finalist 2013

4Com PLC has been shortlisted for the Customer Focus award at this year’s National Business Awards. 4Com PLC is one of the fastest growing national providers of telecoms systems in the UK.   It specialises in providing telecommunications equipment and solutions for the UK’s SME sector.

Going up against the likes of LV= and Fleet Alliance to name but a few, they will compete for the prestigious award, with the winner being revealed at the National Business Awards gala dinner.

Lynne Mills, Director of Customer Engagement at the Institute of Customer Service, judge for the category said: “4Com has transformed its customer service strategy with clear measures of success implemented and achievements demonstrated.”

“I really believe that delivering great customer service is the heart of a successful company, I’m so very proud of all my staff at 4Com.” Said Daron Hutt, Chairman of 4Com PLC, adding: “It just shows that putting time into training and evaluating what your business needs to ensure you have happy customers is worth it and it’s fantastic we are finalist in the National Business Awards.”

Over 150 of Britain’s leading businesses, business leaders and social enterprises have today been revealed as finalists for the 2013 National Business Awards. The finalists announced today represent 15 categories including the Croner Employer of the Year, the Smith & Williamson Entrepreneur of the Year and Santander Small to Medium-Sized Business of the Year. The Leader of the Year finalists and Decade of Excellence winner will be announced over the coming months.

This year’s shortlisted businesses have a collective global turnover of more than £341 billion, covering activities as diverse as telecoms, construction, entertainment, publishing and manufacturing.  One fifth of the finalists turnover more than £1 billion annually – with the lowest turnover peaking at £30k and highest reaching £55 billion. They represent regions from all over Britain including London, Exeter, Glasgow and Cardiff.

Dame Helen Alexander, Chair of judges for the National Business Awards, said: “These organisations and leaders represent exceptional success over the past year.  The environment has been tough; these are the firms leading the way to growth.  There’s a broad spectrum of sectors represented, as well as organisations of very different sizes, reflecting the diversity of British business and the vitality of our economy.  Congratulations to all our finalists.”

Alex Evans, Programme Director of the National Business Awards said: “The quality of finalists is outstanding every year – with Britain’s most promising new businesses and most impactful social enterprises recognised alongside top performing SMEs and the most sustainable mid market and large cap firms.”

Finalists were chosen from the hundreds of businesses that entered or were nominated for the titles. They will now prepare to make presentations to expert juries who will decide the category winners.

The National Business Awards supports The Prince’s Trust, a charity that offers practical and financial support to young people who need it.

The National Business Awards UK – For further information or interview opportunities contact:

Rachel Branigan
PR Manager
UBM Awards & Partnerships
Tel: 0207 955 3843

About the National Business Awards 
Open to organisations of all sizes from all sectors across the UK, the National Business Awards is the UK’s most prestigious independent business recognition platform with its particular emphasis on excellence, innovation and ethical business.  Now in its twelfth year, the National Business Awards connects the nations’ professionals through its annual awards ceremony; year-round thought leadership and round table events; and is UBM plc’s flagship awards programme. Visit for further information or follow us on Twitter @businessawards.

The full list of categories includes –

The Daily Telegraph Award for a Decade of Excellence in Business
The New Business of the Year
The BlackBerry Business Enabler of the Year
The Smith & Williamson Entrepreneur of the Year
The International Growth Business of the Year
The Digital Business of the Year
The Customer Focus Award
The ICAEW Sustainable Business Award
The Leadership Diversity Award
The Social Enterprise of the Year
The Innovation Award
The Growth Business of the Year
The FTSE 100 Business of the Year
The Corporate Citizenship Award
The Croner Employer of the Year
The Santander Small to Medium-Sized Business of the Year
The Leader of the Year

About UBM Awards & Partnerships                             
UBM Awards & Partnerships is part of one of the largest event companies in the world. They create, design and deliver Awards ceremonies that reach thousands of people globally across every sector. Their Awards publicly celebrate excellence, highlighting what is best, what is effective and what is valued.

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