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Work More Efficiently with 4Com's 4Sight CTI Software

• Increase staff productivity up to 30% INSTANTLY.
• Find out more about your customers before you answer.
• Dial contacts with ease and simplicity using screen dialling.
• View detailed call history logs allowing you to call customers back instantly.
• Notify colleagues of your absence using the absence alert feature

An easy way to maximise productivity - Extension Status

See who is away, who is engaged and who is free even if they aren’t sitting next to you. The extension list will show you all of this. You can also call your colleagues directly at the touch of a button.

A quicker way to make a call - Address Book

Save yourself time and effort by using the address book to search. Search by name or phone number and click the mouse to make a call. It’s as simple as that.

Heighten customer perception - Call History

You can see a wealth of information by using call history. Find out who called you. Find out about any missed calls. Know a customer or clients call history as soon as they call in.

Learn about customers before answering - Google Local Integration

View potential opportunities or problem calls before you answer. Find out information on your caller before you pick up the phone with Google Directory integration.

You are notified discreetly by a pop-up window - 4Sight CTI shows you detailed information about any listed company so you can answer with a more personal touch.

Speak to your colleagues even if they are on the phone - Text Messaging

If a member of staff is on a call, you can send them information via text. It could be information they need to know immediately. It could be details of another call they need to take. You can also send them a call back note so they get their missed calls straight away.

Know who is in the office - Absence Alerts

With Computer-Telephone Integration you can automatically find out who is in and out of the office. Don’t waste time calling a colleague if they aren’t in. Use the extension status to find out more information.