Specialist On Hold Marketing & Music Solutions

+ Improve customer perception of your business by appearing (and sounding) more professional.

+ Increase marketing potential during hold time.

+ Introduce new products on the phone without sounding intrusive.

Stand Out From Your Competitors

Set youself apart from your competitors. On Hold Marketing will inform your customers of the most up-to-date product information whilst they are on hold. This has other benefits too:

+ Psychologically reduces hold times for the customer

+ Makes customers aware of your new products and services

+ Creates revenue
+ Enhances your corporate image
+ Reduces caller hang up

Professionally Recorded Messages

We offer professionally recorded messages and background music. You can choose what to say. You can choose what products you want to promote. We can professionally record the messages for you. You reap the benefits.Check out our Audio Mixer (below) for examples of On Hold Marketing messages.

Sample Script 1 // Sample Script 2 // Sample Script 3

On Hold Statistics

If you receive 15 incoming calls an hour, each being placed on hold for a period of 15 seconds, this would add up to a total time of 120 hours on hold per year.
70% of business calls are placed on hold.
90% will hang up after 40 seconds if confronted with silence.
34% of callers who hang up will not call back.

4Com are the experts in all aspects of business phone systems and provide a number of other services including Voicemail systems, Call Forwarding and Call Management software.

To find out more, call 4Com NOW on 0800 9888 101 or fill out an enquiry form online.