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The Benefits of Wireless & Digital Handsets

• Increase efficiency: Ergonomic, easy-to-use designs mean that any member of staff can use every handset feature.
• Enhance productivity: Quicker access to the most important handset features allow better ease and speed of use.
• Improve customer satisfaction by greeting each call appropriately: Caller display shows caller details on screen.

The Gateway to Your Business

The telephone system is the gateway to your business, and in many cases is the first point of contact for your potential clients. Controlling how you interact with your customers is an essential part of effective communications.

All 4Com telephone systems, whether for small business or large, include a huge range of features which will benefit your business in many ways. Our digital telephone systems always include:

Phone Book With Caller ID

See who is calling and answer calls in a more professional manner.

Conference Calling

Create a conference calling environment and easily exchange information with multiple colleagues and clients.

External Call Transfer

Transfer your customers or your colleagues to any other phone in the world at the touch of a button.

Call Forwarding

Automatically forward calls to any other phone number (even a mobile).

Direct Dial

Accept direct calls, rather than sending your customers through an Auto-Attendant route. This allows your customers to reach specific points of contact with ease.

VoIP

VoIP uses your business broadband to deliver voice communications, resulting in quick and cost effective communication with other sites or colleagues.

How Can VoIP Help You?

• Allows you to make free calls between multiple offices or home workers
• Extend your office phone system and functionality to home workers using an IP handset
• Reduce your call costs. Calls are all routed through the business phone system to ensure wholesale rates
• If your lines are busy, automatically re-direct calls to another site using VoIP