View handsets and systems and find out how a 4Com .... MORE |
4Com has been providing cost-effective .... MORE |
It makes sense to protect your telephone .... MORE |
4Com can offer you the very latest mobile handsets .... MORE |
Call Recording
Ever wish you could replay a telephone conversation?
Do you know how well your staff perform over the phone?
Do you want to improve on your customer service levels?
What if you could train your worst salesman to be your best?
Call Recording is the most effective way to get the best out of your staff and provide your customers with the highest level of customers service, ultimately resulting in extra sales and revenue for your business. With excellent features such as search and play using the integrated media player, can your business afford not have a state of the art recording system like this one?
Features:
The Ultimate Staff Training Tool
Recording calls gives you and your business the opportunity to evaluate, correct, encourage and support staff to increase their productivity.
Increased Customer Service
The ability to re-listen to a telephone call is invaluable in making sure your customers receive the exact service they ask from you. Mistakes from telephone conversations are a thing of the past!
Dynamic Call Recording Software
A simple system to locate calls by searching extension numbers, phone number, or even date and time. Plus, the extra benefit of these voice files being e-mailed straight to you. An easy to use web interface allows you to access all recorded calls remotely.
Customer Rapport Building
Remembering customers names, hobbies and key discussions when you haven’t spoken to them in a while is now possible with a 4Com Call Recorder.
Self Regulation
Fantastic for quality control to ensure that your customers will always have the best perception of your business.
What's next?
Contact 4 Com on 0800 9888 101 or make an ENQUIRY ONLINE.